How SMS Works
High Quality, Direct-To-Carrier Routes
Connects directly to hundreds of carriers around the world and employs a waterfall approach across multiple routes to help ensure the highest delivery and conversion rates.
Long Message Support
Separates SMS message over 160 characters based on device type and operator requirements and sends it to the user’s handset with instructions to reassemble the message back in the correct order as one SMS.
Advanced Phone Number Cleansing
Properly formats phone number entered by end-user to ensure greater global delivery.
Smart Message Splitting
When splitting a long SMS message, it prevents the breaking of critical pieces of information, such as urls and email addresses, to ensure messages are delivered and viewed as intended.
Open Source iOS Mobile App Verification Sample Code
Utilize pre-built iOS verification code which contains end-to-end best practices flow for mobile app verifications. Verify iOS users via clickable SMS applinks. (Android mobile app verification through App Verify)
URL Shortener & Activity Tracking
A free service that shortens long URLs into fewer characters to make links easier to send via SMS. Save valuable characters for calls-to-action and gain insight into end-user behavior with activity tracking of click-throughs and conversions.
Compliance Support
Utilize free regulatory assistance to mitigate Telephone Consumer Protection Act (TCPA) risks and adhere to worldwide content compliance.
Reliable Global Coverage
Provide the most coverage and ensure message receipt and delivery to users in 87 countries and territories. Make sure your users are connected, wherever they are.
Waterfall Failover System
Automatic fallback applied via dynamic routing to secondary provider in the event delivery failed over first provider, ensuring highest delivery and completion rates.
Opt-Out Management
Set up TeleSign SenderIDs for automated management of SMS opt-out requests.
Inbound SMS For Interactive Two-Way Communications
Send and receive global text messages to listen, engage and provide support to customers. *This feature requires an additional transaction fee and is not available in all markets. Contact TeleSign for specific availability.
Manage Your SMS Campaigns (Beta)
Build and distribute targeted SMS campaigns through a dynamic dashboard with convenient messaging templates and access to detailed reporting and statistics on delivery status.
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